Pm3 Privacy Policy — User Information Protection
Pm3 is committed to protecting the privacy of every user on our platform. This policy explains what information we collect, how it is used, and your rights as a Malaysian user in managing your personal data.
Last updated: 20261. Information Collected by pm3
When you register or use the pm3 platform, we collect several categories of information to ensure our services function correctly and securely. The categories of information collected are as follows:
- Account information: Full name, email address, phone number, date of birth, and the username you registered when creating your account.
- Payment details: Transaction details in MYR (RM), including payment methods used (e-wallets, local bank transfers) and transaction history. Full bank account numbers are not stored in pm3's system.
- Device and browser information: Device type, operating system, web browser, IP address, and language settings at the time you access the platform.
- Usage data: Pages visited, session duration, in-platform actions, and navigation patterns to help us improve the user experience.
- Cookies and tracking data: Cookie files that help the platform recognise logged-in users, remember language preferences, and maintain consistent functionality across sessions.
2. How We Use Your Information
Pm3 uses collected information only for legitimate purposes that are directly related to delivering platform services. The primary purposes are:
- To verify user identity during registration and login, preventing unauthorised access.
- To securely and accurately process MYR deposits and withdrawals.
- To send important notifications relating to your account, transactions, or changes to platform terms.
- To detect and prevent fraudulent activity, duplicate accounts, or platform misuse.
- To improve the user experience through aggregated, non-identifiable usage data analysis.
- To comply with applicable legal and regulatory requirements.
Pm3 does not use your personal information for third-party advertising purposes without your consent.
3. Cookies & Tracking Technologies
Pm3 uses cookies — small text files stored on your device — to deliver a smoother, more personalised platform experience. We use three types of cookies:
- Essential cookies: Required for core platform functions such as login, account sessions, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance cookies: Collects data on how users interact with the platform to help us identify technical issues and improve speed and usability.
- Optional cookies: To save your preferences — such as interface language and display settings — so you don't have to reconfigure them each time you log in.
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect your ability to log in and use all platform features.
4. Data Storage, Security & Third-Party Sharing
How We Protect Your Data
All pm3 user data is stored on servers protected with SSL encryption and strict access controls. We implement appropriate technical and organisational security measures to prevent the loss, unauthorised use, disclosure, alteration, or destruction of personal data.
User passwords are never stored in plain text — we use strong hashing methods to ensure your password cannot be read, even by pm3's internal staff.
Sharing Information with Third Parties
Pm3 does not sell or rent users' personal information to any third party. We may share necessary information with:
- Payment providers and financial institutions required to process your MYR transactions.
- Statutory authorities or law enforcement bodies when required by law.
- Technical service providers who assist in platform operations, bound by strict confidentiality agreements.
All third parties we work with are bound by confidentiality obligations and are prohibited from using user information for any purpose beyond what has been specified.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a pm3 User
As a pm3 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to legal requirements for retaining certain transaction records.
Changes to This Policy
Pm3 reserves the right to update this privacy policy from time to time. Users will be notified of any material changes via their registered email or an in-platform notification. The date of the most recent update will always be displayed at the top of this page.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding your data privacy, please contact us through:
- Email: [email protected]
- Live chat on the pm3 platform
- Pages pm3 FAQ for answers to general privacy questions